Privacy Policy

1. Information we collect

Information you provide directly

When you fill out a contact or consultation request form, we may receive your name, email address, phone number, and any details you choose to share about what you're looking for. We collect only what you voluntarily submit — nothing more.

Automatically collected data

Like most websites, this one collects basic technical information — your browser type, device, approximate location, and how you interact with our pages — through cookies and analytics tools. This data is used in aggregate to understand how the site is performing, not to identify you individually.

2. How we use your information

Information collected through this website is used to:

  • Respond to inquiries and consultation requests in a timely way

  • Follow up about services or availability

  • Send practice updates or resources, when you've opted in

  • Improve website content and user experience

  • Meet applicable legal or professional obligations

We do not sell, rent, or trade your personal information — ever.

3. Sensitive information

We recognize that reaching out to a therapy practice is itself a sensitive act. We treat any information you share — including the fact that you contacted us — with discretion. We encourage you to avoid sharing protected health information (PHI) through website contact forms, as these are not HIPAA-secured channels. If you have clinical questions, please wait until we've connected directly.

4. Cookies

This website may use cookies to support basic functionality and analyze traffic patterns. You can adjust cookie preferences in your browser settings at any time. Disabling cookies may affect how some features of the site work, but will not prevent you from accessing content or submitting inquiries.

5. Third-party services

We use a limited number of trusted third-party platforms to operate this website — including analytics and scheduling tools. These providers may collect certain information under their own privacy policies. Where clinical data is involved, we ensure any vendors we work with have appropriate Business Associate Agreements (BAAs) in place as required by HIPAA. We don't authorize third parties to use your information for their own marketing purposes.

6. Data security

We take reasonable technical and administrative measures to protect information submitted through this site from unauthorized access or disclosure. That said, no method of data transmission over the internet is fully secure, and we cannot guarantee absolute security. If you have concerns about communicating sensitive information, contact us by phone.

7. Your rights

With respect to information collected through this website, you have the right to:

  • Request a copy of the personal data we hold

  • Ask us to correct or delete your information

  • Withdraw consent for marketing communications at any time

To make a request, reach out through our contact form. If you're a current or former client seeking access to clinical records, that process is governed by HIPAA and your signed practice agreements — please contact us directly. Virginia residents may have additional rights under the Virginia Consumer Data Protection Act (VCDPA).

8. Children's privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from minors. If you believe a child has submitted information through this site, please contact us and we will promptly remove it.

9. Changes to this policy

We may update this policy periodically to reflect changes in our practices or applicable law. When we do, we'll revise the date at the top of this page. Continued use of this website following any update constitutes acceptance of the revised terms.

10. Contact

Questions about this policy? Reach out through the contact form on our website. We're happy to clarify anything.